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A list of all the features available to help you deliver the best customer experience
Organization Hierarchy
Custom Roles and Profiles
Custom Data Sharing Rules
Module Action Permissions
Module Level Permissions
Field Level Permissions
Custom User Groups
Login History
Conditional Highlighting of Records
Company Logo and Details
Custom Fields (upto 200 per module)
Custom Objects
Auto Record Number Generation
Reference FIelds Filtering
Layouts Editor
Conditional Layouts
Menu Editor
Custom Dropdown Values
Role Based Dropdown Values
Dependency Setup on Dropdowns
Lead to Opportunity Field Mapping
Opportunity to Project Mapping
Global Search
Cross Module Visibility Fields
Round Robin Queues
Tax Management
Multi-Language
Multi-Currency
Export to Excel
Import from CSV
Mass Edit, Assignment, Comments, & Other Actions
Duplicate Prevention Rules
Duplicate Merge
Smart Lists
Kanban Boards
Gantt Charts
Pivots
Calendar View
Activities Views
Unified Tasks View
Resource Workload & Planning
HTML Email Template
SMS Templates
WhatsApp Templates
Call Scripts
Email
SMS
Phone Call
WhatsApp
Communication Preferences & Double Opt-in
Contact forms
Process Builder
Workflow Task Executions
Scheduled Workflow Tasks
Task Sequences
API Based Workflows
TAT Rules*
Multi -Level Approval Flow
Email Scanner*
Web and Mobile Push Notifications
Custom Charts
Custom Tabular Reports
Custom Dashboards
Pivot Reports
Export reports and charts
Scheduled Reports to Email
Document’s storage
PDF Tempaltes
Multi-Source Lead Capturing
UTM Parameters Tracking
Custom ICP Definition & Qualification
Custom Lead Assignment Rules
Custom Lead Scoring Rules
Lead Conversion
Mass Lead Conversion
Contacts
Organizations
Opportunities
Partners Management
Quotes Management
Payments Tracking
Campaigns Management
Advanced Email Template Builder
Email Campaigns
SMS Campaigns
WhatsApp Campaigns
Tele Calling Campaigns
Marketing Messages
Tickets and Case Management
Email to Tickets
Web to Tickets
Tickets to Opportunity
Service Contracts
Feedback Tracking
Customer Portal
Projects
Milestones
Project Tasks
Sub-Tasks
Project Versions
Interactive Resource Allocation
Opportunity to Project conversion
Products Management
Product Bundles
Volume-Based Pricing
Secondary Usage Units
Warehouse Management
Stock Management
Services Management
Assets Management
Price books
Taxes Management
Multi-Currency Pricing
Product Images
Vendor Management
Purchase Orders
Sales Order
BOM
Invoices
REST API