All in One Customer Support CRM That Works 24/7

Provide 24/7 Customer Support with AI and self -service portal. Seamlessly manage customer inquiries, automate ticket routing, and ensure proactive follow-ups. With a unified helpdesk and real-time analytics, ensure every customer gets the support they need, when they need it.

Deliver Exceptional Support, Every Time.

Customers hate waiting - automateCRM’s AI-powered HelpDesk helps your team resolve issues faster, track every interaction, and build lasting customer relationships—all from one powerful platform.

SOLUTIONS

HelpDesk and Service Automation

Automated Ticket Management

AI-Powered Responses and Resolution

Intelligent Ticket Routing & Assignment

SLA Tracking & Automated Escalations

Self-Service Portal & Knowledge Base

Unified Support Across Every Channel

Automated Customer Notifications & Follow-ups

Customizable Workflows & Automation

Team Collaboration & Internal Notes

360° View of Every Customer Conversation

Customer Feedback & CSAT Surveys

Multi-Language & Time-Zone Support

Role-Based Access & Data Security

Subscription, Warranty & Contract Management

Seamless Integrations with Third-Party applications

AI-Powered Sentiment Analysis

User and Role-Specific Dashboards

Advanced Reporting & Performance Analytics

Empower Your Field Team With Mobile Tools

Field Service Scheduling & Tracking

Deliver Exceptional Support, Reduce Customer Churn

Slow support kills customer loyalty. AutomateCRM’s AI-powered automation resolves issues in real-time, reducing response times and keeping customers engaged. Deliver seamless support, boost satisfaction, and turn customer service into a competitive advantage.

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OUTCOME

Supercharge Customer Support With AI and Unified HelpDesk

Accelerated Issue Resolution With AI

Boost response speed and efficiency with AI-driven automation. Automate ticket routing, reduce resolution times, and ensure seamless customer service—without the manual workload

Enhanced Customer Experience

Deliver seamless, personalized support across multiple channels to strengthen customer relationships.

Optimized Support Team Productivity

Automate repetitive tasks, streamline workflows, SOP, and empower teams to handle customer requests with greater efficiency.

automateCRM dedicated support team has helped a lot from beginning to till now. We were able to simplify the sales process because to the automation features. The CRM was customized to suit our business specific needs.The mobile application has been very helpful. Because our most of the users on field so they can use anywhere. We have been effectively able to execute email marketing campaigns to generate the business. Overall we are happy with automateCRM team services.

Essae Teraoka

We were able to customize the CRM as per the specific needs of Dailydump. automateCRM have been providing prompt service and resolutions. It has saved hundreds of hours with the automation capabilities. It helped in effectively streamline sales process from lead management to order generation. Shopify integration was implemented which helped in centralizing orders. With project management Dailydump was able to improve delivery and execution.

Dailydump

The automateCRM is very easy to use and we are able to adapt very fast.

Abhiyaan Consulting and Digital Solutions

Overall the CRM is very convenient to use with availability on both desktop as well as mobile browser and it's integration with other applications is very easy.

Orchid Research

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All in One Customer Support CRM That Works 24/7

Deliver Exceptional Support, Every Time.

HelpDesk and Service Automation

Deliver Exceptional Support, Reduce Customer Churn